We strive for 100% customer satisfaction, however, should you wish to return your order you may request a return as follows:

  • Request a Return Authorization by emailing info@cardstock-warehouse.com
  • Enter "Return Authorization Request Order # (your original order number) in the subject line of your email 
  • Provide the reason for your return - we may contact you for additional information
  • You will receive a return label and instructions via email
  • Items must be returned in original unopened packaging and in new condition
  • Upon receipt of returned items, we will refund the purchase price less a 20% restocking fee
  • Returned items must be received by us within 30 days of delivery
  • Refunds are usually processed within 24 hours after we receive and process your return

Packaging your Return

  • You will receive a return shipping label, you will be responsible for postage
  • You may choose the shipping carrier of your choice for the return
  • Be sure to request tracking and insurance for your return package
  • Carefully package the items being returned to prevent damage during shipping
  • Returns received damaged are not refundable and cannot be returned to sender
  • Items received without obtaining a Return Authorization are not refundable

Amazon

Return of items purchased through Amazon are handled by Amazon. Please go to Amazon Help: Returns & Refunds for further information.


Cancellations

If you wish to cancel an order, please email us immediately. If the order has already been processed, we can process a return.

 

 Email:  info@cardstock-warehouse.com